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Office Administration Jobs Nowra

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Webics is looking for a Trainee Receptionist / Office Assistant to support our delivery team. This role is available immediately and will see you complete a Certificate III in Business.

You will be required to provide one-on-one support and a varied role in the office to support the existing team.

  • Greeting clients coming into the office
  • Answering incoming calls
  • Email/Support Ticket management (responding, triaging & actioning)
  • On-boarding new clients
  • Invoicing and payment reminders
  • Preparing proposals and quotes
  • Project support
  • Diary management, scheduling appointments and booking meetings
  • General office support such as ordering supplies
  • Tidying kitchen, washing dishes and emptying bins
  • Running errands
  • Making outbound calls to clients for feedback and check-ins
  • Miscellaneous tasks to support the team such as organising refreshments

Requirements

  • Exceptional interpersonal and communication skills
  • Ability to establish priorities and work independently
  • Multitasking skills
  • Ability to work under pressure and to strict deadlines
  • Customer focussed 
  • Team player
  • Excellent organisational and time management skills
  • Well presented and reliable

The ideal candidate will possess

  • Strong verbal and written communication skills
  • A high level of focus on customer service
  • Exceptional attention to detail and data entry skills
  • Professional approach to work
  • Ability to take the initiative, be flexible and work collaboratively
  • Previous experience in a similar role (Admin Assistant, Personal Assistant or similar)
  • The ability to multitask and prioritise in a pressured environment

If you are a team player with strong administration skills and are looking to make a move to a growing organisation with plenty of scope for growth and contribution, apply now.

To apply:
Submit your Resume AND Cover Letter. Inside your cover letter, please describe your favourite thing about living in the Shoalhaven.


Apply Here

Webics is a digital agency based in Nowra NSW, delivering world-class website design, branding and digital marketing services. We are expanding and require an experienced Project Manager to ensure maximum performance. Our objective is to become a leader in the digital agency space, and we need a dynamic person to oversee the development of web-based projects from inception through to launch. The ideal candidate will have a proven track record directing projects through to their completion on time and within budget, as well as coordinating staff and internal resources.This is a casual role, but permanent hours are up for negotiation after a 3-month review. Responsibilities:
  • Running weekly scrum meetings
  • Assigning HR resources to projects
  • Managing project delivery timelines and scheduling sub tasks
  • Providing written and verbal update to clients
  • Meeting with clients (Nowra office and other locations in the Shoalhaven)
  • Reviewing and delegating support tickets
  • Ensuring support ticket SLAs are being met 
  • Implementing project delivery best practices
  • Assisting with preparing quotes and proposals
  • Delegating follow up tasks to the administration assistant
  • Ensuring client revision rounds are stuck to and avoiding scope creep
  • Keeping the delivery team on track
The successful candidate will demonstrate:
  • People person with a high level of emotional intelligence and empathy
  • Minimum 3 years of experience in a similar role 
  • Excellent stakeholder engagement skills
  • Exceptional attention to detail 
  • Strong IT background is preferable
  • Ability to work to tight deadlines across a variety of locations and  time zones
  • Understanding of agile project management methodologies
  • Ability to multitask and manage 20+ projects at once
  • Experience working in large and complex enterprise scale project environments
  • Confident and capable working in a solo capacity as the SME for clients who are often unfamiliar with the tools and technologies involved
  • Strong interpersonal and written communication skills
Bonus Skills:
  • Experience using Jira, Sprints and Story Points
  • Website Development, Design and/or Digital Marketing experience
What Webics offer you:
  • Flexible and remote working (morning scrum must be in the office)
  • Competitive salary
  • State of the art IT, OHS policies and office ergonomics (sit/stand desks)
  • Training and development opportunities 
  • Positive work environment
Apply Here

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