Office Admin Jobs

Webics is looking for a Trainee Receptionist / Office Assistant to support our delivery team. This role is available immediately and will see you complete a Certificate III in Business.

You will be required to provide one-on-one support and a varied role in the office to support the existing team.

• Greeting clients coming into the office
• Answering incoming calls
• Email/Support Ticket management (responding, triaging & actioning)
• On-boarding new clients
• Invoicing and payment reminders
• Preparing proposals and quotes
• Project support
• Diary management, scheduling appointments and booking meetings
• General office support such as ordering supplies
• Tidying kitchen, washing dishes and emptying bins
• Running errands
• Making outbound calls to clients for feedback and check-ins
• Miscellaneous tasks to support the team such as organising refreshments

Requirements

• Exceptional interpersonal and communication skills
• Ability to establish priorities and work independently
• Multitasking skills
• Ability to work under pressure and to strict deadlines
• Customer focussed 
• Team player
• Excellent organisational and time management skills
• Well presented and reliable

The ideal candidate will possess

• Strong verbal and written communication skills
• A high level of focus on customer service
• Exceptional attention to detail and data entry skills
• Professional approach to work
• Ability to take the initiative, be flexible and work collaboratively
• Previous experience in a similar role (Admin Assistant, Personal Assistant or similar)
• The ability to multitask and prioritise in a pressured environment

If you are a team player with strong administration skills and are looking to make a move to a growing organisation with plenty of scope for growth and contribution, apply now.

To apply:
Submit your Resume AND Cover Letter. Inside your cover letter, please describe your favourite thing about living in the Shoalhaven.

Apply Here

• Running weekly scrum meetings
• Assigning HR resources to projects
• Managing project delivery timelines and scheduling sub tasks
• Providing written and verbal update to clients
• Meeting with clients (Nowra office and other locations in the Shoalhaven)
• Reviewing and delegating support tickets
• Ensuring support ticket SLAs are being met 
• Implementing project delivery best practices
• Assisting with preparing quotes and proposals
• Delegating follow up tasks to the administration assistant
• Ensuring client revision rounds are stuck to and avoiding scope creep
• Keeping the delivery team on track

• People person with a high level of emotional intelligence and empathy
• Minimum 3 years of experience in a similar role 
• Excellent stakeholder engagement skills
• Exceptional attention to detail 
• Strong IT background is preferable
• Ability to work to tight deadlines across a variety of locations and  time zones
• Understanding of agile project management methodologies
• Ability to multitask and manage 20+ projects at once
• Experience working in large and complex enterprise scale project environments
• Confident and capable working in a solo capacity as the SME for clients who are often unfamiliar with the tools and technologies involved
• Strong interpersonal and written communication skills

• Experience using Jira, Sprints and Story Points
• Website Development, Design and/or Digital Marketing experience

• Flexible and remote working (morning scrum must be in the office)
• Competitive salary
• State of the art IT, OHS policies and office ergonomics (sit/stand desks)
• Training and development opportunities 
• Positive work environment