Office Administration Jobs Nowra
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Webics is looking for a Trainee Receptionist / Office Assistant to support our delivery team. This role is available immediately and will see you complete a Certificate III in Business.
You will be required to provide one-on-one support and a varied role in the office to support the existing team.
- Greeting clients coming into the office
- Answering incoming calls
- Email/Support Ticket management (responding, triaging & actioning)
- On-boarding new clients
- Invoicing and payment reminders
- Preparing proposals and quotes
- Project support
- Diary management, scheduling appointments and booking meetings
- General office support such as ordering supplies
- Tidying kitchen, washing dishes and emptying bins
- Running errands
- Making outbound calls to clients for feedback and check-ins
- Miscellaneous tasks to support the team such as organising refreshments
Requirements
- Exceptional interpersonal and communication skills
- Ability to establish priorities and work independently
- Multitasking skills
- Ability to work under pressure and to strict deadlines
- Customer focussedÂ
- Team player
- Excellent organisational and time management skills
- Well presented and reliable
The ideal candidate will possess
- Strong verbal and written communication skills
- A high level of focus on customer service
- Exceptional attention to detail and data entry skills
- Professional approach to work
- Ability to take the initiative, be flexible and work collaboratively
- Previous experience in a similar role (Admin Assistant, Personal Assistant or similar)
- The ability to multitask and prioritise in a pressured environment
If you are a team player with strong administration skills and are looking to make a move to a growing organisation with plenty of scope for growth and contribution, apply now.
To apply:
Submit your Resume AND Cover Letter. Inside your cover letter, please describe your favourite thing about living in the Shoalhaven.
Webics is a digital agency based in Nowra NSW, delivering world-class website design, branding and digital marketing services. We are expanding and require an experienced Project Manager to ensure maximum performance. Our objective is to become a leader in the digital agency space, and we need a dynamic person to oversee the development of web-based projects from inception through to launch. The ideal candidate will have a proven track record directing projects through to their completion on time and within budget, as well as coordinating staff and internal resources.This is a casual role, but permanent hours are up for negotiation after a 3-month review. Responsibilities:
- Running weekly scrum meetings
- Assigning HR resources to projects
- Managing project delivery timelines and scheduling sub tasks
- Providing written and verbal update to clients
- Meeting with clients (Nowra office and other locations in the Shoalhaven)
- Reviewing and delegating support tickets
- Ensuring support ticket SLAs are being metÂ
- Implementing project delivery best practices
- Assisting with preparing quotes and proposals
- Delegating follow up tasks to the administration assistant
- Ensuring client revision rounds are stuck to and avoiding scope creep
- Keeping the delivery team on track
- People person with a high level of emotional intelligence and empathy
- Minimum 3 years of experience in a similar roleÂ
- Excellent stakeholder engagement skills
- Exceptional attention to detailÂ
- Strong IT background is preferable
- Ability to work to tight deadlines across a variety of locations and time zones
- Understanding of agile project management methodologies
- Ability to multitask and manage 20+ projects at once
- Experience working in large and complex enterprise scale project environments
- Confident and capable working in a solo capacity as the SME for clients who are often unfamiliar with the tools and technologies involved
- Strong interpersonal and written communication skills
- Experience using Jira, Sprints and Story Points
- Website Development, Design and/or Digital Marketing experience
- Flexible and remote working (morning scrum must be in the office)
- Competitive salary
- State of the art IT, OHS policies and office ergonomics (sit/stand desks)
- Training and development opportunitiesÂ
- Positive work environment