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Choosing the Right Tone/Language for Your Audience

Choosing the Right Tone/Language for Your Audience

You invest a great deal of money, time, and effort into various aspects of your business. You might pour your money into managing vital operating procedures, increasing products, training your staff members, or marketing your business to the world. Of course, both web...
How Customer Complaints Can Benefit Your Business

How Customer Complaints Can Benefit Your Business

Complaints from unhappy customers, bad online reviews. These things seem inherently negative. No one wants to hear that they’ve done something wrong, made an error, or failed to meet their customers’ expectations. But even the most prudent of businesses are capable of...
Types of Content Your Business Blog Needs

Types of Content Your Business Blog Needs

Businesses that blog do better. It’s clear everywhere you look that, no matter the industry, companies and organisations that blog regularly and have more customer engagement are experiencing great success across the globe. There are a number of valuable reasons that...
Who are Your Customers?

Who are Your Customers?

Any successful business is dependent primarily on one thing: its customers. Who are yours? If you’re a local Shoalhaven business, you likely interact with your customers and potential customers on a regular basis. They may be area residents, tourists visiting...

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