Hosting, email & IT
Web hosting in Australia that keeps your business fast, safe and online.
Australian servers, hourly backups and a support team you can actually ring. Plus Google Workspace, Microsoft 365, domains, business IT and AI consulting and automation, all managed by one local team.
Australian hosting
Hosted here, not halfway around the world
Hosting your website in Australia can make it up to three times faster than hosting it overseas, and speed decides whether visitors stay or leave. Our servers sit behind hardware firewalls, DDoS mitigation and continuous malware scanning, every plan includes free SSL and unlimited subdomains, and Acronis backs everything up every hour. If something goes wrong, an Australian support team fixes it fast.
- Free SSL on every plan
- Hourly Acronis backups, 30 day retention
- 24/7 site monitoring and 99.9% uptime
- Enterprise firewalls, DDoS and malware protection
- Australian-based support that answers
| Hosting plan | Best for |
|---|---|
| Micro Business | Brochure sites and landing pages |
| Small Business | Growing service businesses |
| Medium Business | Busy sites, stores and portals |
| Large Business | High-traffic and ecommerce |
| Enterprise | Custom infrastructure, tailored to you |
We host both the websites we build and existing sites built elsewhere. Moving from another host? We handle your migration to Webics for you.
Business email
Professional email that follows you everywhere
Domain-based addresses (you@yourbusiness.com.au) on the platform that suits how you work. We set it up, migrate your history and support it.
Cloud-first email with Gmail, Drive, Docs, Sheets and Meet. What we run ourselves and recommend to most businesses that work in the browser and collaborate in real time.
Best for teams that want simple, fast, work-from-anywhere email and file sharing.
See plans & storage ↓Outlook, Word, Excel, PowerPoint and Teams, with the full installed desktop apps. The natural fit for Windows-heavy offices and anyone who lives in Excel.
Best for businesses that want the desktop Office apps and deeper admin control.
See plans & storage ↓Email migration
We move your email across from any platform with zero downtime, so your team keeps working right through the switch.
Included: emails, contacts, calendars and files moved securely, scheduled out of hours, with no lost mail.
| Plan | Storage | What's included | Best for |
|---|---|---|---|
| Business Starter | 30 GB / user | Custom @yourbusiness email, Gmail, Meet (100), Drive, Docs, Sheets and Slides | Small teams starting out; light on file storage |
| Business Standard | 2 TB / user | Everything in Starter, plus Meet (150) with recording and far more storage | Most businesses, the balanced everyday pick |
| Business Plus | 5 TB / user | Everything in Standard, plus Meet (500), Vault and advanced security controls | Bigger teams needing storage, security and email retention |
| Plan | Storage | What's included | Best for |
|---|---|---|---|
| Business Basic | 1 TB / user | Web and mobile Office apps, Exchange email, Teams, SharePoint and OneDrive | Cloud-first teams happy with web Office plus Teams |
| Business Standard | 1 TB / user | Everything in Basic, plus the installed desktop Office apps (Outlook, Word, Excel, PowerPoint) | Most businesses, the full installed Office suite |
| Business Premium | 1 TB / user | Everything in Standard, plus advanced security, Defender and device management | Security-conscious or regulated teams |
| Exchange Online Plan 1 | 50 GB mailbox | Business email, shared calendars and contacts on any device | Email only, no Office apps |
| Exchange Online Plan 2 | 100 GB mailbox | Everything in Plan 1, plus mailbox archiving and data loss prevention | Email only with archiving and compliance |
Google Workspace or Microsoft 365?
Both handle professional email brilliantly. The right choice comes down to how your team actually works day to day.
Go with Google Workspace if
- Your team works mostly in the browser and on mobile
- You want effortless real-time co-editing in Docs, Sheets and Slides
- You like simple admin and generous storage (2 TB and 5 TB tiers)
- Gmail, Meet and Drive already suit how you work
Go with Microsoft 365 if
- You live in the installed desktop Office apps, Outlook, Excel, Word and PowerPoint on your own machine
- Your team is Windows-based and collaborates in Teams
- You do heavy Excel or PowerPoint work the web apps cannot match
- You need advanced security, compliance and device management (Business Premium)
The deciding factor is usually the desktop apps. If your business runs on full, installed Outlook and Excel, Microsoft 365 is almost always the answer. If you are browser-first and love real-time collaboration, Google Workspace is simpler and cheaper to scale on storage. Still weighing it up? Tell us how your team works and we will recommend the right fit.
Plans are billed per user, monthly or annually, and exclude GST. As a Google Cloud and Microsoft partner we set up, secure and support both platforms daily. Not sure which fits? Ask us for a recommendation.
Sick of hosting support that never calls back?
Move your website, email and domains to a local team. We handle the whole transfer, start to finish, with no downtime.
The rest of the plumbing
Domains, support, IT and AI
Everything behind a business online, under the same roof as your website and marketing.
Domains & DNS
Registration, renewals and full DNS management under one account, with renewal reminders 90 days out.
- .au, .com.au, .net.au, .org.au, .com, .net, .org
- DNS records managed: A, CNAME, MX and more
- Email authentication: SPF, DKIM & DMARC set up and maintained
- Domain security & compliance: DNSSEC, CAA & DNS monitoring
Website support packages
Guaranteed developer time and response windows every month for sites that cannot afford to wait.
- WS2, 2 hrs/month, 2 business day response
- WS3, 3 hrs/month, 1 business day response
- WS4, 4 hrs/month, 3 business hour response
Business IT support
Practical, modern IT for small teams: setup, security and a clear path forward, with zero fuss.
- Email setup and management
- Cyber security, MFA and staff training
- IT consultancy and cloud solutions
AI consulting & automation
Put AI to work in your business, without the hype. We find the repetitive jobs eating your team's time and automate them properly.
- AI strategy and workflow audits
- Custom automations and integrations
- Chatbots, AI assistants and smart tools
Support packages include a discounted hourly rate and a 6 months minimum term. Request a quote for pricing on any of these.
Good to know
Hosting, domain and email questions
What is hosting?+
Every website you’ve ever visited is hosted on a server. It’s where all the files that make up your website (images and code etc) are stored. In a sense, you are renting space for your website’s files from a web host, so that when a user types in your domain name, the web host’s server sends those files back to the user’s browser in a viewable form.
What is cloud hosting?+
In a traditional hosting set up, your website is hosted on a single server in a single location. With cloud hosting, that single physical server is divided into multiple virtual servers, so instead of having all your data stored on a single machine, it is spread out across different machines in different places that are all connected together.
What are the benefits of cloud web hosting?+
Cloud technology outperforms traditional dedicated servers because it: is more reliable offers increased scalability keeps your data more secure saves you money is incredibly fast
Should I backup my site?+
Yes. Thousands of websites are hacked every day. Data loss can be devastating, so it is essential that you have a copy of your content and data to avoid permanent loss. All of our hosting plans are backed up automatically using an application named “Acronis”. Backups are run hourly and will merge to different times spread across the 30 day retention period so it works out to: 24 hourly backups 7 daily backups 5 weekly backups 2 monthly backups
What is the difference between a domain name and hosting?+
Your domain name is your online business address and an important part of your brand. Hosting involves a server that stores your website’s files. To have a visible website on the internet you need both a domain name and hosting. You can buy them from two separate companies, but for ease of management, we highly recommend you keep them with the same company.
How do I get an email address with my domain name?+
With Webics it’s easy. We can set up one or multiple professional email addresses using your domain name. You can customise your address/es as well as set up multiple aliases to point to the same account.
Do you include support with your hosting?+
Yes, we provide support with our hosting services. If your website is hosted with us, our team will assist with server-related issues, security updates, and general maintenance to ensure your site runs smoothly. However, support for website edits, content updates, or additional functionality falls outside of standard hosting and may require a separate support plan. If you’re unsure about what’s included, feel free to reach out, and we’ll be happy to help.
What is SSL?+
In simple terms, SSL is that extra ‘s’ you see after the ‘http’ and it means any data you share with that particular website is secure and encrypted. We provide free SSL certificates with all our hosting plans because we know how important they are. Your website will rank higher if you have an SSL certificate and your customers will feel more confident interacting with your website.
In which country is your hosting based?+
Our servers are located in Australia. This means your website will load faster than websites hosted on overseas servers and give your users a better experience.
How do I transfer my website to your server?+
Webics requires the login details for your current hosting, then we will log in and transfer the hosting across into our management system. If you have any difficulties, our support team is here to assist.
How much disk space do I need?+
Your disk space requirements will depend on how big your website is. However, most websites do not require over 15 GB of storage. As a rough guide, a website with 100 pages will need approximately 350 MB and a website with 1000 pages will need approximately 5GB of disk space.
What is bandwidth and how much do I need?+
Bandwidth is the maximum amount of data that your website can transfer to users over a set period of time. If your website has a lot of high-resolution images, video and audio files, you will need a higher bandwidth than someone with a text-based website. Webics includes unlimited bandwidth in all our hosting plans so you don’t have to worry.
How secure is your web hosting?+
Our web hosting service is equipped with the latest security measures to ensure maximum protection for your website. We are PCI compliant, ensuring that our platform meets the strict security standards set by the Payment Card Industry Data Security Standard (PCI DSS). We have implemented the following essential security measures to safeguard your website: Fortinet hardware firewalls, providing an extra layer of security to prevent unauthorised access. Corero DDoS mitigation, protecting your website against Distributed Denial of Service (DDoS) attacks, which can cause significant downtime and disrupt your online presence. Mod Security (Web Application Firewall), preventing web application attacks by filtering out malicious requests and blocking attacks before they reach your website. CXS, continuously scanning your files for any malicious content and promptly removing any threats to protect your website from malware. CSF and LFD, providing server-level protection by blocking known attacks and filtering out malicious traffic. CloudLinux and CageFS, providing enhanced security by isolating each user account and limiting access to server resources.
Do I need an ABN to register .com.au domains?+
Not necessarily, but there are strict eligibility criteria you need to meet. To register a .com.au address you need to supply one of the following: ABN (Australian Business Number) ACN (Australian Company Number)
Should I get a .com or a .com.au domain?+
If your business is based in Australia with predominantly Australian customers, it is best to register a .com.au domain and host it on an Australian server. The .com.au extension tells your customers you are an Australian based business and that you can be trusted. This is particularly important if you are just starting out. There’s nothing stopping you from registering the .com domain as well in case you wish to use it in the future.
What can I do if someone else has the domain name I want?+
Not much. If a domain name has already been registered you can not apply for that domain until the registration expires. Your only option is to use the WHOIS database to access the contact information of the registrant. You can then negotiate directly with them if you are lucky enough to get a response, and they are willing.
Can I reserve a domain name that is already taken?+
No. Your only option is to wait for the domain to expire and try to register it once it becomes available or contact the registrant via the WHOIS database .
How many domain registrations can I have?+
As many as you want as long as you meet the general eligibility guidelines.
Can I buy a domain name without a website?+
Yes. You do not have to use your domain until you want to. Webics offers a free domain parking service so you can secure your domain/s today and think about how you may want to use them in the future.
I forgot to renew my domain. What happens now?+
If you have forgotten to renew your domain you have 30 days to get it back. After your.au domain expires, there is a 30 day grace period during which you can still renew it. After this period, the domain becomes inactive and can be registered by anyone (including one of your competitors!) If your domain expires anything linked to the domain (such as a website or emails) will also cease to function until it is renewed. For your peace of mind, Webics sends out a reminder that the domain is due for renewal 90 days before the due date.
How is Google Workspace different from a free Gmail address?+
Google Workspace allows you to have a professional email address – YourName@yourcompany – as well as group email addresses so your whole team can see an email if they need to. Google Workspace also comes with a guaranteed 99.9% uptime, extra security options, more storage and administrative control for user accounts.
Can I migrate my old emails into Google Workspace?+
Yes, we charge a fee based on the number of accounts that need to be moved across.
What apps are included with Google Workspace?+
The most popular apps include Calendar, Docs, Drive, Chat and Meet. View the full list of applications included with Google Workspace .
Can I upgrade from Google Workspace Starter to Google Workspace Business?+
Yes, you can upgrade your starter plan to a business plan at any time. Just contact us to change the plan.
Can I have more than one email address?+
Yes, you can create multiple email aliases such as contact@yourcompany or customerservice@yourcompany.
Should my business use Google Workspace or Microsoft 365?+
The best choice depends on how your business operates and what features you need. Google Workspace is ideal for businesses that prefer a cloud-first approach, with web-based applications for email, document creation, and collaboration. It works best for teams that rely on Google Drive, Google Docs, and seamless integration with other Google services. Microsoft 365 is a better fit for businesses that need desktop applications, advanced security features, and integration with Windows environments. It includes the full Microsoft Office suite with Word, Excel, and Outlook, along with cloud storage via OneDrive and collaboration tools like Microsoft Teams. If you are unsure which option is right for your business, we can help you assess your needs and choose the best solution.
How is Microsoft 365 different from a free Outlook email?+
Microsoft 365 allows you to have a professional email address such as YourName@YourCompany and includes additional business features such as shared calendars, advanced security options, OneDrive cloud storage and full administrative control over user accounts. It also guarantees 99.9% uptime, ensuring reliable access to emails and files.
Can I migrate my old emails into Microsoft 365?+
Yes, we can migrate your emails to Microsoft 365 for a fee based on the number of accounts that need to be moved. We ensure a smooth transition with minimal disruption to your business operations.
What apps are included with Microsoft 365?+
The most popular apps include Word, Excel, PowerPoint, Outlook, and OneDrive. Some plans also include Microsoft Teams, Publisher, and Access. View the full list of applications included with Microsoft 365 .
Can I upgrade from Microsoft 365 Business Basic to Business Standard?+
Yes, you can upgrade your plan at any time. Just contact us and we will assist you with the upgrade process to ensure a seamless transition.
Can I have more than one email address?+
Yes, you can create multiple email aliases such as contact@yourcompany or customerservice@yourcompany.
Does Microsoft 365 include Microsoft Teams?+
Yes, Microsoft Teams is included in most Microsoft 365 Business plans, providing chat, video conferencing and file-sharing tools for seamless team collaboration.
Should my business use Google Workspace or Microsoft 365?+
The best choice depends on how your business operates and what features you need. Google Workspace is ideal for businesses that prefer a cloud-first approach, with web-based applications for email, document creation, and collaboration. It works best for teams that rely on Google Drive, Google Docs, and seamless integration with other Google services. Microsoft 365 is a better fit for businesses that need desktop applications, advanced security features, and integration with Windows environments. It includes the full Microsoft Office suite with Word, Excel, and Outlook, along with cloud storage via OneDrive and collaboration tools like Microsoft Teams. If you are unsure which option is right for your business, we can help you assess your needs and choose the best solution.
Don't take our word for it
rating 5.0 ★★★★★ from 47+ reviews
★★★★★
My new website and hosting service are great. The Webics team were excellent in developing the website and taking on board feedback. I felt they communicated very well and a range of staff expertise was involved in the development phase. I recommend them particularly for Illawarra and South Coast businesses.
Ione Lewis
2 months ago
★★★★★
We have been working with Ory and the team at Webics for quite some time now for our website, marketing, and ongoing support needs. Their service has consistently been outstanding. Whenever we've had an issue or needed assistance, the team has simply worked it out with no fuss and no unnecessary delays. Their communication is excellent, keeping us informed throughout the process, and their attention to detail gives us confidence that everything is being handled properly. It's refreshing to work with a team that is professional, responsive, and genuinely focused on delivering results. We highly recommend Ory and the Webics team to anyone looking for reliable website and marketing support.
Bumpy Road Catering and Events
2 months ago
★★★★★
Couldn’t recommend Webics more. We had an urgent issue with one of our social media accounts and they handled it quickly and seamlessly. No stress, no back and forth — just results. Super knowledgeable team and we’ll definitely be working with them again.
carly pont
4 months ago
★★★★★
Thank you Ory and team for getting my ecom site live. Great communication, smooth process, definitely recommend.
Amber Hadfield
4 months ago
★★★★★
I had the pleasure of working with Ory from Webics, and I couldn't be more thrilled with the services provided. Ory's expertise and professionalism made the entire process seamless. He assisted in registering domains and configured our email.
Tiffany Ellis
2 years ago
★★★★★
Ory and the team at Webics are a one stop shop! They took the time to listen to my needs and came up with personalised solutions for my website and graphics. My website looks amazing, professional and the logo that was created was perfect.
Nadine Stevens
3 years ago
★★★★★
Lydia and Hayden have made the process of upgrading and refreshing our existing website an easy and enjoyable process. We had struggled for a few years to find a team that we trusted and could easily relate to that understood our business.
Jamieson Civil
5 years ago
★★★★★
It has been a pleasure dealing with Webics, the way the staff and Ory have conducted themselves has been so professional for my business. They always have new ideas and ways to get in front of the local area marketing on Google.
Adam Sturt
5 years ago
★★★★★
Absolutely fantastic service, end to end. Very impressed with the branding side of things, and the creative lead Sam is highly talented. The team were able to guide me through the concept stage of my website and able to really create a design that resonated with me. Hayden was highly responsive with my many requests for changes and committed to helping me get things just right. I will be using their service for SEO also. Having a local team like Webics that was available to me daily was invaluable. Will be using again in the future. Thanks Ory & team!
Zainib cheema
5 years ago
★★★★★
Webics would have to be the most creative and talented bunch of people I've met in a long time. They make the experience of setting up a webpage easy from start to finish.
Adam Straney
11 years ago
Trusted by 900+ Australian businesses
One local team for the whole stack.
Hosting, email, domains and IT, next to the team that builds and markets your website. Tell us what you are running and we will quote the lot.



























