Cloud Website Hosting
Did you know that hosting your website in Australia can make it three times faster compared to hosting it overseas? Not only does a fast website mean better results for your business, but when you host locally, your data is more secure and you have the option of speaking to a locally based support service. Our hosting services are trusted by hundreds of businesses Australia-wide and are suitable whether you’re just starting out or scaling up.
Website Speed Affects Your Business
In an age where no one likes to wait, if your website is slow, visitors will leave. That’s if they find it in the first place. And when slow is considered to be anything over 2 seconds, your window to impress is extremely small. There are a myriad of factors affecting website speed, but a substandard hosting service is one of the top causes. A sluggish server will result in a sluggish website. We utilise powerful, Australian-based servers so you can be confident of lightning-fast response times.
Customer Service Right Here in Australia
Technical problems do happen. Sometimes the reason is obvious, other times the problem may require a little investigation. Either way, responsive customer service is essential. Webics has an in-house customer support team with years of technical support experience and in-depth knowledge of our operating systems. If your website has a problem, we fix it fast.
- Acronis Hourly Backups
- 99.9% Guaranteed Uptime
- Enterprise Grade SAS SSD Storage
- 24/7 Site Monitoring
- Free SSL
- 1 Click Apps
- Australian-based Support
- Multi Code Support
- SonicWALL Hardware Firewall
- Unlimited Bandwidth
We Create Better Digital Experiences To Set Your Brand Apart
Frequently Asked Questions
Do I need an ABN to register .com.au domains?
Not necessarily, but there are strict eligibility criteria you need to meet. To register a .com.au address you need to supply one of the following:
- ABN (Australian Business Number)
- ACN (Australian Company Number)
Should I get a .com or a .com.au domain?
If your business is based in Australia with predominantly Australian customers, it is best to register a .com.au domain and host it on an Australian server. The .com.au extension tells your customers you are an Australian based business and that you can be trusted. This is particularly important if you are just starting out. There's nothing stopping you from registering the .com domain as well in case you wish to use it in the future.
What can I do if someone else has the domain name I want?
Not much. If a domain name has already been registered you can not apply for that domain until the registration expires. Your only option is to use the WHOIS database to access the contact information of the registrant. You can then negotiate directly with them if you are lucky enough to get a response, and they are willing.
Can I reserve a domain name that is already taken?
No. Your only option is to wait for the domain to expire and try to register it once it becomes available or contact the registrant via the WHOIS database.
How many domain registrations can I have?
As many as you want as long as you meet the general eligibility guidelines.
Can I buy a domain name without a website?
Yes. You do not have to use your domain until you want to. Webics offers a free domain parking service so you can secure your domain/s today and think about how you may want to use them in the future.
I forgot to renew my domain. What happens now?
If you have forgotten to renew your domain you have 30 days to get it back. After your.au domain expires, there is a 30 day grace period during which you can still renew it. After this period, the domain becomes inactive and can be registered by anyone (including one of your competitors!) If your domain expires anything linked to the domain (such as a website or emails) will also cease to function until it is renewed. For your peace of mind, Webics sends out a reminder that the domain is due for renewal 90 days before the due date.
Do you include support with your hosting?
Yes, all our hosting packages come with support included. Your support needs will vary depending on the type of business you have and its size. Our technical team can talk you through our inclusion and which package is best for your business.
What is SSL?
In simple terms, SSL is that extra 's' you see after the 'http' and it means any data you share with that particular website is secure and encrypted. We provide free SSL certificates with all our hosting plans because we know how important they are. Your website will rank higher if you have an SSL certificate and your customers will feel more confident interacting with your website.
In which country is your hosting based?
Our servers are located in Australia. This means your website will load faster than websites hosted on overseas servers and give your users a better experience.
How do I transfer my website to your server?
Webics requires the login details for your current hosting, then we will log in and transfer the hosting across into our management system. If you have any difficulties, our support team is here to assist.
How much disk space do I need?
Your disk space requirements will depend on how big your website is. However, most websites do not require over 15 GB of storage. As a rough guide, a website with 100 pages will need approximately 350 MB and a website with 1000 pages will need approximately 5GB of disk space.
What is bandwidth and how much do I need?
Bandwidth is the maximum amount of data that your website can transfer to users over a set period of time. If your website has a lot of high-resolution images, video and audio files, you will need a higher bandwidth than someone with a text-based website. Webics includes unlimited bandwidth in all our hosting plans so you don't have to worry.
How secure is your web hosting?
Our web hosting service is equipped with the latest security measures to ensure maximum protection for your website. Firstly, we are PCI compliant, ensuring that our platform meets the strict security standards set by the Payment Card Industry Data Security Standard (PCI DSS). Additionally, we have implemented the following essential security measures to safeguard your website:
- Fortinet hardware firewalls, providing an extra layer of security to prevent unauthorised access.
- Corero DDoS mitigation, protecting your website against Distributed Denial of Service (DDoS) attacks, which can cause significant downtime and disrupt your online presence.
- Mod Security (Web Application Firewall), preventing web application attacks by filtering out malicious requests and blocking attacks before they reach your website.
- CXS, continuously scanning your files for any malicious content and promptly removing any threats to protect your website from malware.
- CSF and LFD, providing server-level protection by blocking known attacks and filtering out malicious traffic.
- CloudLinux and CageFS, providing enhanced security by isolating each user account and limiting access to server resources.
In summary, our web hosting service provides robust security measures to ensure the safety and protection of your website.
How much does Google Workspace cost?
We charge the same price as Google - $8.40+GST per user per month for Google Workspace Basic and $16.80+GST per user per month for Google Workspace Business. Additional support can be charged hourly or with a support plan.
How is Google Workspace different from a free Gmail address?
Google Workspace allows you to have a professional email address – YourName@yourcompany – as well as group email addresses so your whole team can see an email if they need to. Google Workspace also comes with a guaranteed 99.9% uptime, extra security options, more storage and administrative control for user accounts.
Can I migrate my old emails into Google Workspace?
Yes, we charge a fee based on the number of accounts that need to be moved across.
What apps are included with Google Workspace?
The most popular apps include Calendar, Docs, Drive, Chat and Meet. View the full list of applications included with Google Workspace.
Can I upgrade from Google Workspace basic to Google Workspace Business?
Yes, you can upgrade your basic plan to a business plan at any time. Just contact us to change the plan.
Can I have more than one email address?
Yes, you can create multiple email aliases such as contact@yourcompany or customerservice@yourcompany
What is hosting?
Every website you've ever visited is hosted on a server. It's where all the files that make up your website (images and code etc) are stored. In a sense, you are renting space for your website's files from a web host, so that when a user types in your domain name, the web host's server sends those files back to the user's browser in a viewable form.
What is cloud hosting?
In a traditional hosting set up, your website is hosted on a single server in a single location. With cloud hosting, that single physical server is divided into multiple virtual servers, so instead of having all your data stored on a single machine, it is spread out across different machines in different places that are all connected together.
What are the benefits of cloud web hosting?
Cloud technology outperforms traditional dedicated servers because it:
- is more reliable
- offers increased scalability
- keeps your data more secure
- saves you money
- is incredibly fast
Should I backup my site?
Yes. Thousands of websites are hacked every day. Data loss can be devastating, so it is essential that you have a copy of your content and data to avoid permanent loss. All of our hosting plans are backed up automatically using an application named “Acronis”. Backups are run hourly and will merge to different times spread across the 30 day retention period so it works out to:
- 24 hourly backups
- 7 daily backups
- 5 weekly backups
- 2 monthly backups
What is the difference between a domain name and hosting?
Your domain name is your online business address and an important part of your brand. Hosting involves a server that stores your website's files. To have a visible website on the internet you need both a domain name and hosting. You can buy them from two separate companies, but for ease of management, we highly recommend you keep them with the same company.
How do I get an email address with my domain name?
With Webics it's easy. We can set up one or multiple professional email addresses using your domain name. You can customise your address/es as well as set up multiple aliases to point to the same account.